Cookie Policy — Gyanbatua.ai

Effective Date: March 4, 2026

This Cookie Policy explains how Gyanbatua.ai ("Platform") uses cookies and similar technologies. The Platform is operated by Matrix Secure India Pvt. Ltd. (a Mobiloitte Group company) ("Company", "we", "us", "our").

This Cookie Policy should be read with our Privacy Policy and Terms & Conditions.

Contact: [email protected]

Address: D-115, Okhla Phase-1, New Delhi-110020, India

1) What Are Cookies?

Cookies are small text files stored on your device (computer, phone, tablet) when you visit a website or use an online service. We also use similar technologies such as pixels, SDKs, local storage, and server-side logs (together, "Cookies" for simplicity) to operate the Platform and understand usage.

2) Why We Use Cookies

We use Cookies to:

  • keep the Platform working (login, security, session management),
  • remember your preferences,
  • help detect fraud and abuse,
  • understand how the Platform is used and improve performance,
  • measure the effectiveness of communications and campaigns (where enabled).

3) Types of Cookies We Use

We use the following categories of Cookies:

A) Strictly Necessary Cookies (Always On)

These Cookies are required for the Platform to function and cannot be switched off in our systems. They are used for:

  • authentication and session management,
  • security and fraud prevention,
  • load balancing and service continuity,
  • remembering cookie choices (where a preference tool is provided).

B) Functional Cookies

These Cookies help enhance functionality and personalization, such as:

  • remembering language and UI preferences,
  • saving settings and user choices,
  • enabling certain features that rely on stored preferences.

C) Analytics & Performance Cookies

These Cookies help us understand how users interact with the Platform, so we can improve it. They may collect information such as:

  • pages/screens visited and time spent,
  • feature usage and click patterns,
  • app/site performance, crash reports, and diagnostics.

Analytics data is generally used in aggregated form to improve user experience and reliability.

D) Advertising / Marketing Cookies (If Enabled)

Where we run marketing campaigns or remarketing, these Cookies may be used to:

  • measure the effectiveness of ads and campaigns,
  • limit the number of times you see an ad,
  • show more relevant ads on other platforms,
  • create audiences for marketing based on interactions with the Platform.

If you do not consent to marketing cookies, we will not set these cookies (except as required for security and Platform operation).

4) Third-Party Cookies

Some Cookies may be placed by third-party service providers that help us operate, analyze, and market the Platform (for example, analytics providers, cloud services, customer support tools, payment providers, and marketing platforms).

These third parties may process data collected via Cookies in accordance with their own privacy policies. Where required, we implement contractual and technical safeguards and limit sharing to what is needed to provide the service.

5) Cookie Duration

Cookies may be:

  • Session Cookies: deleted when you close your browser or end your session, or
  • Persistent Cookies: remain on your device for a set period or until deleted.

The duration depends on the purpose of the Cookie and configuration settings.

6) Your Choices (Cookie Preferences)

A) Cookie Banner / Preference Center

Where available, you can manage your cookie choices through our cookie banner or preference center by selecting:

  • Accept All
  • Reject Non-Essential
  • Customize Preferences

Strictly Necessary Cookies cannot be disabled through the preference center because they are required for core Platform functions.

B) Browser and Device Controls

You can also manage cookies through your browser settings, including deleting existing cookies and blocking cookies. Note that blocking some cookies may affect the Platform's functionality (e.g., login, saved preferences).

C) Opt-Out of Marketing/Targeted Advertising

Where enabled, you may be able to limit targeted advertising using: your device settings (e.g., advertising ID controls), browser settings and privacy controls, and vendor opt-out mechanisms.

7) Do Not Track

Some browsers offer "Do Not Track" signals. Because there is no universally accepted standard for interpreting these signals, the Platform may not respond to them consistently.

8) Updates to This Cookie Policy

We may update this Cookie Policy from time to time. The updated version will be posted on this page with a revised effective date.

9) Contact

If you have questions about this Cookie Policy or our use of Cookies, contact:

Matrix Secure India Pvt. Ltd.
(a Mobiloitte Group company)

D-115, Okhla Phase-1, New Delhi-110020, India

Email: [email protected]

Effective Date: March 4, 2026

Matrix Secure India Pvt. Ltd.
(a Mobiloitte Group company)
D-115, Okhla Phase-1
New Delhi-110020, India

Email: [email protected]