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GyanBatua.AI (Beta)

Parent & Guardian Guide (Ages 13–17) — Gyanbatua.ai

Effective Date: March 4, 2026

Gyanbatua.ai is an AI-enabled learning and interview-preparation platform operated by Matrix Secure India Pvt. Ltd. (a Mobiloitte Group company) ("we", "us", "our"). This page is for parents and legal guardians of users aged 13–17 and explains how the Platform works for minors, the safeguards we apply, and how to contact us.

Contact: [email protected]

Address: D-115, Okhla Phase-1, New Delhi-110020, India

This page should be read with our Terms & Conditions, Privacy Policy, and Community Guidelines.

1) Age Eligibility

Gyanbatua.ai is intended for users aged 13 years and above.

  • Users under 13 must not use the Platform.
  • Users aged 13–17 should use the Platform under parent/guardian supervision, and where required we may seek verifiable parental/guardian consent.
  • If we learn a user is under 13, we may suspend/terminate the account and delete associated data, subject to legal retention requirements.

2) What the Platform Is Used For

Gyanbatua.ai helps users:

  • practice interview questions and receive feedback,
  • complete skill assessments and identify learning gaps,
  • create learning plans and track progress,
  • improve resumes/CVs and application materials,
  • participate in mock interviews (including audio/video features where enabled).

The Platform supports learning and preparation. It does not guarantee hiring or selection outcomes.

3) What Data a Minor May Share

Depending on features enabled, a minor may share or generate:

  • account details (name, email, phone if provided),
  • assessment answers, results, and progress metrics,
  • prompts and chat messages,
  • resumes/CVs, cover letters, portfolio links,
  • audio/video recordings for mock interviews (if enabled and consented),
  • device and usage data (e.g., IP address, app interactions),
  • communications with support.

We encourage minors not to share sensitive personal information (passwords, OTPs, bank/UPI details, government IDs, medical data) in prompts or uploads.

4) Safety Expectations for Parents/Guardians

We recommend that parents/guardians:

  • review how the minor uses the Platform and supervise usage,
  • discuss safe online behavior and the importance of not sharing sensitive personal information,
  • encourage the minor to verify important information and not rely blindly on AI outputs,
  • ensure that resumes and answers remain truthful and reflect the minor's real experience and skills.

5) How We Promote Safety for Minors

We apply reasonable safeguards designed to support a safe learning environment, including:

  • content and conduct rules (see Community Guidelines),
  • the ability to restrict/suspend accounts for unsafe or abusive behavior,
  • security controls designed to protect accounts and data,
  • reporting channels for safety concerns.

No system is perfect. If you have concerns, please contact us.

6) AI Limitations (Important for Parents/Guardians)

AI-generated outputs may be inaccurate, incomplete, or unsuitable for a minor's specific needs. The Platform is intended for educational guidance only and is not a substitute for professional advice.

We encourage parents/guardians to help minors:

  • treat AI responses as guidance, not as final authority,
  • verify critical details independently,
  • avoid sharing sensitive data.

7) Mock Interviews (Audio/Video) — Consent & Control

If audio/video mock interview features are enabled:

  • we will provide notice and request consent before enabling or using such features.
  • Parents/guardians may contact us to disable or manage these features for a minor's account at [email protected].