Responsible AI & Transparency — Gyanbatua.ai
Effective Date: March 4, 2026
Gyanbatua.ai is an AI-enabled learning and interview-preparation platform operated by Matrix Secure India Pvt. Ltd. (a Mobiloitte Group company) ("we", "us", "our"). This page explains how we use AI responsibly, what our AI can and cannot do, and the safeguards we apply—especially because some features may support multimodal inputs (text, documents, images, audio/video where enabled).
This page should be read with our Terms & Conditions and Privacy Policy.
1) What Our AI Is Designed To Do
Our AI features are designed to help you prepare for jobs, internships, and apprenticeship opportunities by supporting:
- skill-gap detection and structured learning guidance,
- assessments and practice questions,
- mock interview preparation and feedback,
- resume/CV and application-material improvement suggestions,
- study plans and progress support.
Our goal is to provide educational guidance that helps you learn and practice effectively.
2) What Our AI Is Not
To avoid confusion and over-reliance:
- Gyanbatua.ai does not make hiring decisions and is not a recruiter or employer.
- We do not guarantee outcomes (shortlisting, selection, placement, compensation, or results).
- AI outputs may contain errors, be incomplete, or not reflect the most current information.
- The Platform is not a substitute for professional advice (legal, medical, financial, regulatory, or other).
You should independently verify important information before using it for applications, interviews, or decisions.
3) How AI Uses Your Inputs (Including Multimodal)
Depending on features you use, the Platform may process:
- Text prompts and chat messages,
- Documents/files you upload (e.g., resumes, cover letters, portfolios),
- Images (e.g., screenshots or documents as images, where enabled),
- Audio/Video for mock interviews (where enabled), including potential transcripts and performance signals.
We use these inputs to generate learning feedback, practice prompts, interview simulations, and insights. Inputs may be processed automatically to deliver results and to maintain Platform safety and quality.
Important: Do not upload or share sensitive personal information (passwords, OTPs, bank/UPI details, government IDs, medical data). If you voluntarily share such information, you do so at your own risk and subject to our Privacy Policy.
4) Human Oversight & Support Escalation
Our systems include operational oversight. If you encounter:
- unsafe or inappropriate content,
- suspected bias or harmful guidance,
- account/security concerns,
you can report it to [email protected] with subject "AI Safety Report – Gyanbatua.ai".
We may review reported content to improve safety and enforce our policies, subject to applicable law and our Privacy Policy.
5) Accuracy, Limitations & Verification
AI-generated content is probabilistic. It may:
- produce incorrect or misleading answers ("hallucinations"),
- misunderstand context,
- provide overly confident responses,
- reflect limitations of training data.
We encourage you to:
- cross-check important details (especially dates, eligibility criteria, or official requirements),
- use AI suggestions as a starting point, not a final answer,
- apply your own judgment and domain knowledge.
6) Fairness & Bias
We aim to reduce harmful bias and unfair outcomes in AI behavior. However, bias can occur in AI systems due to limitations in data, context, or user inputs.
We take reasonable steps to:
- monitor for problematic outputs,
- refine prompts, safety controls, and policies,
- allow users to report content that appears discriminatory or harmful.
We do not permit the Platform to be used to generate hateful, discriminatory, or harassing content, or to make decisions that unlawfully discriminate.
7) Safety Controls & Prohibited Uses
We apply reasonable controls designed to prevent or limit unsafe content and misuse. You must not use Gyanbatua.ai to:
- generate or share hateful, harassing, or violent content,
- facilitate wrongdoing, fraud, scams, or hacking,
- cheat on real examinations or violate recruiter/institution rules,
- impersonate others or fabricate credentials/experience.
We may restrict features, remove content, suspend accounts, or terminate access for violations.
8) Data Handling for AI (Privacy-Aligned)
We process user inputs to provide the service and to maintain safety and reliability.
We may also use de-identified and/or aggregated data to improve the Platform, such as performance, safety, and user experience. Where we conduct quality reviews, access is restricted and subject to confidentiality and security controls.
If the Platform provides a setting to limit use of your content for improvement/training, we will honor it as described in product settings.
For details, see our Privacy Policy.
9) Multimodal Recording & Consent (Audio/Video Features)
Where the Platform enables audio/video mock interviews or recordings:
- you will be notified at the time of recording,
- your consent will be required before recording begins,
- you can stop recording at any time,
- recordings and transcripts (if generated) are handled as described in our Privacy Policy and any Recording Consent Notice shown in-product.
10) Transparency About Updates
We may update AI features and safety controls over time. We will update this page and relevant policies when we make material changes.
11) Contact
For questions or concerns about Responsible AI, contact:
Matrix Secure India Pvt. Ltd.
(a Mobiloitte Group company)
D-115, Okhla Phase-1, New Delhi-110020, India
